Complaints & Appeals

A transparent, ISO/IEC 17011-compliant process for receiving, investigating and resolving complaints against accredited certification bodies or the IACG accreditation process.

Case type *

Category *

Subject *

Describe the case *

Desired outcome

Certification body concerned

Related certificate number

I wish to submit this case anonymously. I understand I will not receive direct updates, but the case will still be investigated and handled.

Your name *

Your email *

Organization

Phone

I consent to IACG processing the information provided in this form for the purpose of handling my complaint or appeal and communicating the outcome to me. *

All submissions are treated confidentially, handled by independent personnel, and processed in line with ISO/IEC 17011:2017 requirements for complaints and appeals.